Listserv Service Disruption

Incident Report for SU ITS

Resolved

This issue has been resolved. Please note that the Listserv web interface is currently only available on campus or via VPN. Off-campus users can continue to manage lists using email commands. For instructions, see the Listserv Owners How-Tos: https://answers.atlassian.syr.edu/wiki/x/a4GICQ

Posted Oct 13, 2026 - 14:08 EDT

Update

We are continuing to investigate this issue.

Posted Oct 13, 2026 - 11:28 EDT

Investigating

We are investigating reports of issues with the Listserv system that may cause a delay in sending messages. This disruption affects all students, faculty, and staff that use or are subscribed to various Listserv lists. The application admins are aware of the situation and are working to identify the cause.

Posted Oct 13, 2026 - 11:28 EDT

This incident affected: General IT Services.